Turning Compliance into a Competitive Advantage with AI | Ep. 252

Update: 2025-10-23

Description

What happens when AI adoption in collections meets the realities of compliance, leadership, and human change?

In this episode, Adam Parks sits down with Sara Woggerman, Owner & President of ARM Compliance Business Solutions, to unpack how agencies and debt buyers can embrace AI-driven compliance automation without losing the human touch that defines effective collections.

Sara shares her practical roadmap for leading teams through technology change — from easing employee fears and creating buy-in, to forming cross-departmental AI committees that connect operations, compliance, and technology. She also dives into how agencies can measure ROI beyond cost savings, building sustainable growth through stronger data governance, team engagement, and culture-driven compliance.

Listen in to discover how to align people, process, and purpose in the next phase of AI-driven compliance.

👉 Subscribe for practical insights that help you future-proof your receivables operation.

Podcast Website:
https://receivablespodcast.com/videos/ai-adoption-collections-sara-woggerman

Guest Website:
https://armcbs.com/

Guest LinkedIn:
https://www.linkedin.com/in/sara-woggerman-crcp-173b042b/

ai adoption in collections,
operational compliance strategy,
employee engagement in ai rollout,
future of compliance in receivables,
ai driven compliance automation,
sara woggerman,
arm compliance business solutions,
receivables podcast,
adam parks,
debt collection technology,
change management,
compliance leadership

#aiadoptionincollections
#sarawoggerman
#operationalcompliancestrategy